Course Introduction

Step into the role that keeps inventory moving, trucks rolling, and customers informed.

The Logistics Coordinator & Planner Master Program (Self-paced) is built to help you do the real work of day-to-day logistics: planning shipments, coordinating carriers, managing delivery windows, handling exceptions, and communicating across warehouses, suppliers, and customers — all with the confidence and structure employers expect.

Inside, you’ll learn the workflows, terminology, and decision-making behind reliable logistics operations — and how to apply them immediately in interviews and on the job.

You’ll be able to:

• Plan and coordinate inbound/outbound shipments with fewer delays
• Understand Incoterms, lead times, and the “why” behind logistics decisions
• Reduce common errors in scheduling, documentation, and communication
• Respond to disruptions with clear escalation and recovery steps
  

Course Curriculum

This curriculum is designed to build your skills step by step — from core logistics fundamentals to planning, coordination, and handling real-world disruptions. Move at your own pace and come back anytime to refresh key workflows.

Module 01 - Introduction to Logistics & Supply Chain Management

• In this module, we build a clear foundation of what logistics and supply chain management actually are. You’ll learn how goods move from supplier to customer, who the main players are, and where logistics fits in the bigger picture. This context will help you understand why the coordinator role is so critical.

Module 02 - The Logistics Coordinator Role: Daily Tasks & Core Responsibilities

• Here we break down what a logistics coordinator really does day to day. You’ll learn how the role connects customers, carriers, warehouses, and internal teams while keeping orders on track. We also cover the most important responsibilities, from tracking shipments to problem-solving under time pressure.

Module 03 - Transportation Planning & Execution

• This module focuses on how to get goods from A to B efficiently and on time. We look at different transport modes, how to plan shipments, and what information you must provide to carriers. You’ll also learn what to monitor during execution and how to react when things don’t go according to plan.

Module 04 - Inventory, Warehousing & Fulfillment Basics

• Here you’ll understand how inventory, warehousing, and order fulfillment work together. We cover key concepts like stock levels, picking & packing, and lead times. This knowledge helps you coordinate smoothly with warehouse teams and avoid delays or stock issues for your customers.

Module 05 - Customer Service, Communication & Stakeholder Management

• In logistics, communication is just as important as systems and trucks. This module shows you how to keep customers informed, manage expectations, and handle complaints professionally. You’ll also learn how to collaborate with internal teams and external partners to keep everyone aligned.

Module 06 - Logistics Technology, Systems & Digital Tools

• This module introduces the main tools you’ll use as a logistics coordinator, such as TMS, WMS, ERPs, and tracking platforms. You’ll learn what data matters, where to find it, and how to keep records accurate. Becoming confident with these systems will make your daily work faster and more reliable.

Module 07 - Career Development & Becoming a Logistics Planner

• In the final module, we focus on your growth. You’ll see how the logistics coordinator role can be a stepping stone to becoming a logistics planner or moving into other supply chain roles. We cover key skills to develop, how to show your impact, and practical next steps for your career.