Course Introduction

Enroll in the Logistics Management Mastery Program and secure your spot in a structured, instructor-led learning journey into modern logistics management.

This is a practical, live course designed to help you plan, run, and improve logistics operations with confidence. Across 12 interactive online sessions, you’ll learn essential logistics theory and apply it immediately through real-world cases, exercises, and reusable tools you can take straight into your work.

Lecturer: Denes Bozso (Founder of ESCA)

You won’t just “learn about logistics” — you’ll build the operational thinking behind reliable logistics performance: how to make better decisions, prevent common breakdowns, and improve service while controlling time and cost.

You’ll be able to:

• Plan and manage logistics operations end-to-end with clear priorities and structure
• Improve delivery performance by spotting bottlenecks and fixing root causes
• Apply practical tools and frameworks to real operational scenarios
• Make stronger day-to-day decisions across transport, warehousing, and coordination
• Communicate and escalate effectively across cross-functional teams

Finish with a certificate: Successful participants receive a Certificate of Completion. If the required score isn’t reached, you’ll receive a Confirmation of Course Completion document.

Program format & schedule

• 12 live online sessions (Microsoft Teams)
• Start: February 16, 2026 at 6:00 PM CET
• Frequency: Mondays & Wednesdays (2 sessions/week)
• Last session: March 24, 2026 at 6:00 PM CET
• Duration: 1.5 hours per session, including dedicated Q&A
• Recordings: Every session is recorded and available for rewatch anytime

Learning, homework & assessment
To reinforce your learning and ensure real progress, the program includes:

• 5 homework assignments based on real-world logistics scenarios
• 10 tests to measure understanding and retention

Course Curriculum

This curriculum is designed to build your logistics management skills step by step from core fundamentals to planning and execution, performance improvement, and real-world exception handling. Each live session combines focused teaching with interactive practice, including cases, exercises, and tools you can reuse at work. Join live for discussion and Q&A, and revisit the recordings anytime to reinforce key concepts between sessions.

Session 01 — Logistics 101: How Logistics Creates Value // February 16, 2026

• What logistics is (and isn’t) within the supply chain
• The three flows: material, information, cash
• The “triangle” of decisions: cost, service, speed
• Core KPIs: OTIF, lead time, fill rate, inventory turns, cost-to-serve

Session 02 — Logistics Strategy & Service Design // February 18, 2026

• What “service level” means in real terms (promise vs. performance)
• Customer/channel segmentation (simple and scalable)
• Designing service policies: order cutoffs, lead times, delivery frequency
• Trade-offs and decision framework: when to spend vs. when to simplify

Session 03 — Demand & Planning Basics for Logistics // February 23, 2026

• Demand variability and why logistics suffers when it’s ignored
• Forecasting concepts (accuracy, bias) without heavy math
• Planning rhythms: weekly/monthly cycles; how S&OP supports logistics
• Converting demand into capacity, labor, inventory, and transport needs

Session 04 — Inventory Management (The Logistics View) // February 25, 2026

• Why inventory exists: cycle stock, safety stock, buffers
• Reorder points, min/max, ABC classification (practical approach)
• Service level vs. safety stock: what actually drives “stockouts”
• KPI dashboard: turns, DOH, availability, aging/obsolescence

Session 05 — Warehouse Strategy: Roles, Networks, and Make/Buy // March 02, 2026

• Warehouse/DC roles (storage, consolidation, postponement, cross-dock)
• Network basics: one node vs. multi-node and what changes operationally
• In-house vs. 3PL decision factors (cost, flexibility, capability)
• Facility requirements checklist: space, throughput, labor, constraints

Session 06 — Warehouse Operations End-to-End // March 04, 2026

• Standard flow: receiving → putaway → storage → picking → packing → shipping
• Layout and slotting basics (how to reduce travel and touches)
• Picking strategies (batch/zone/wave) and when they work best
• Productivity metrics: lines/hour, picks/hour, dock-to-stock, order cycle time

Session 07 — Transportation Management Essentials // March 09, 2026

• Modes overview and trade-offs (cost, speed, reliability, flexibility)
• Rate basics: linehaul, fuel, accessorials, minimums
• Consolidation, routing, and load planning fundamentals
• Carrier performance management: scorecards, claims, service recovery

Session 08 — Order Management & Fulfillment Execution // March 11, 2026

• What happens from “order placed” to “delivered” (systems + processes)
• Perfect order concept: accuracy, completeness, on-time, damage-free
• Backorders, substitutions, partial shipments—policy choices
• Exception management: how high-performing teams prevent repeat issues

Session 09 — Packaging & Materials Handling // March 16, 2026

• Packaging functions and cost drivers (cube, weight, labor, damage)
• Unit loads: pallets/totes/cartons; basics of standardization
• Damage reduction and claims prevention (root cause thinking)
• Sustainability without buzzwords: practical levers that lower total cost

Session 10 — Logistics Technology & Data (WMS/TMS/ERP) // March 18, 2026

• What WMS, TMS, ERP do—and common implementation pitfalls
• Data foundations: item master, location master, lead times, scan accuracy
• Visibility & tracking: milestone tracking, exception alerts, dashboards
• Automation overview (barcode/RFID, sortation, AS/RS): when ROI is real

Session 11 — Logistics Costing, Budgeting & Cost-to-Serve // March 23, 2026

• Cost structure: transport, warehousing, inventory carrying, overhead
• Cost-to-serve by customer/product/channel (simple model)
• Identifying margin leaks and service-cost mismatches
• Continuous improvement toolkit: bottlenecks, standard work, Pareto, PDCA

Session 12 — Risk, Resilience & Course Closing // March 25, 2026

• Common logistics risks: capacity shocks, delays, damage, supplier issues
• Resilience strategies: buffers, dual options, flexible contracts, playbooks
• Capstone simulation: diagnose a failing logistics operation and redesign it
• Personal action plans: what to improve in 30/60/90 days (any org size)